Shipping policy

 

Redsack Shipping and Refund Policy

 

Shipping Information

  • Worldwide Shipping: We proudly offer worldwide shipping to bring Redsack to enthusiasts around the globe.
  • Shipping Duration: Once your order has been produced, it will be shipped out. The shipping process generally takes approximately 2 weeks. Please note that this duration may vary based on your location and any potential customs delays.
  • Tracking Information: After your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This allows you to monitor the progress of your shipment until it reaches your doorstep.

Additional Shipping Details

  • Shipping Costs: Shipping is free
  • Customs and Duties: Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Redsack is not responsible for any additional charges that may apply.

Address Changes and Delivery Issues

  • Address Changes: If you need to change your shipping address after placing an order, please contact our customer service team within the 2-day refund window. Once the production process has started, we may not be able to accommodate address changes.
  • Delivery Issues: If you experience any issues with the delivery of your order, please reach out to our customer service team. We will work with the shipping carrier to resolve any problems and ensure your Redsack product reaches you safely.

We strive to provide the best possible experience for our customers. If you have any questions or concerns regarding our shipping and refund policies, please do not hesitate to contact us.

Where can we deliver the package to?

We ship worldwide. 

How much is shipping?

We offer free shipping worldwide. 

What are the shipping times?

It takes around 24 to 48 hours for the order to get processed. After your order has been processed, it takes around 5 to 10 working days for the item to be delivered. There can be delays beyond our control such as customs and postal service delays or an increase of gift parcels being shipped during the holidays may cause delays which might take 7–14 working days for shipment.



Contact Us:

  • Email: support@redsack.co

Thank you for choosing Redsack!